Account and Data Deletion
Updated: July 16, 2026
App: Ninety Plus
This page explains how users of the Ninety Plus app (iOS and Android) can request deletion of their account and associated personal data.
How to request deletion
- 1Tap the “Request account deletion” button below — it opens an email with the subject pre-filled.
- 2In the email, include the address and display name you use in the app so we can confirm the account is yours.
- 3Send the email to [email protected].
- 4We will confirm the request and delete your account and associated data within the timelines below.
The button opens your email client with a pre-filled message. If it does not work, email us manually at: [email protected]
What data is deleted and retained
Will be deleted
- Email address and display name
- Profile photo and settings (favorite team, language, theme)
- Predictions, points and leaderboard positions
- Device token for push notifications
- Authentication account and related database documents
May be retained
- Limited information we are required to keep by law or to resolve disputes.
- Anonymous, aggregated analytics that can no longer identify you.
Timelines
- Requests are processed within 30 days of confirmation.
- Data is removed from active systems within that period; from backups within 90 days.
- Data we must keep by law is deleted once the applicable retention period ends.